In a complex, complicated and ailing healthcare system, these two words sum up the cure.

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6042583/

And as the pandemic continues on, I want to say that as a Full Service Community Family Doctor who has a defined patient population… it has been a joy, honour and privilege taking care of my patients at this time (no burnout here).
Family Doctors take care of families.
I am entrusted with helping in some families, 4 generations, which resonate with my values as a caregiver and scientist. My job is easy! I will give a shout out to the B.C. Ministry of Health (dare I? 😉 ) for their billing code support for telemedicine!

There is much anxiety regarding the virus and the future and through a trusting, longitudinal relationship we are helping allay some of those fears and helping heal (many times using telemedicine, see https://blueskyfamilymedicine.family.blog/2020/04/26/covid-19-is-helping-improve-canadian-and-global-health/).
Just hoping that recent governmental directions of de-emphasizing Family Medicine and not supporting community Family Doctors in B.C. that we don’t follow our American cousins.

https://www.newyorker.com/science/medical-dispatch/americas-looming-primary-care-crisis
“The health-care system, Berwick said, was falling into the same trap: clinging to a sometimes burdensome tool, no matter the circumstances. “Our Pulaski,” he argued, “is the encounter—the visit.” A better health-care system could only be built if “scientists, professionals, patients, payers, and the health-care workforce” agreed “that the product we choose to make is not visits. Our product is healing relationships.”
Thanks Dr. Berwick! Words to live and heal by!
Peace!